As a small business owner, receiving a negative review can feel like the end of the world. It makes you question what you could have done differently to make your customer happy. It can also impact the number of consumers that click on your business.
So, what should your next steps be?
This video has you covered! One of our senior digital marketing strategists, Leah Fraleigh, is here to present five tips to help you respond to negative reviews.
To summarize what we've learned:
For more information on review marketing, check out these resources:
Subscribe to get the latest digital marketing tips and tricks sent to your email inbox.
Want to find out more? Sign up now to join our weekly mailing list.
First Name
Last Name
Email
Phone
Business
Submit
In the meantime, check out our free marketing resources, including blogs, videos and infographics.
Learn More
LEARN MORE