2019 Platform Review Statistics [Infographic]

What platforms should your business be getting reviews on? Our infographic has the latest statistics to help you understand the different platforms and the features they offer.

2019 platform review statistics

You know that reviews are important for your business, but do you understand how reviews on different platforms can affect it?

Our infographic has the latest statistics on the different review platforms and the features they offer. Download it now to start learning!

Overview

93 percent of consumers claim that online reviews influence their buying decisions
9 out of 10 customers trust online reviews as much as word-of-mouth reviews
Consumers find content more credible when it's written by another customer

Facebook Reviews

Responding to reviews increases loyalty to a brand
80 percent of consumers are likely to choose a business with positive Facebook reviews
About half of consumers check Facebook reviews for small businesses

Google Reviews

97 percent of customers search on Google to find a local business
Google considers total number of reviews, average star rating and number of new reviews when ranking a business
Responding to reviews is proven to increase exposure and credibility of a business

Yelp Reviews

98% of Yelp users have made a purchase from a business found through Yelp reviews
45% of consumers are likely to check Yelp reviews before visiting a business
With rating increase by one star, businesses see increase in revenue