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Home > Resources > Library > Marketing Downloads

What Is the Customer Journey

Understand the journey your customers take and what you can do to enhance it with this infographic!

Download

What’s Included

  • A detailed explanation of the customer journey.
  • Information on the marketing funnel.
  • A step-by-step guide through the customer journey.
  • Helpful customer journey examples.

Infographic Breakdown

The customer journey is more involved than you may realize!

There are numerous steps that consumers take before they even step foot into a business. This infographic discusses the progressive steps that customers follow and that local businesses should know in order to have the information needed to continue leading consumers through their journey. So, make sure to download this infographic now to gain all of the essential information.

By understanding the steps that consumers take to lead them to a business, your local business can craft a thoughtful, customer-focused strategy that can effortlessly lead potential customers to your website or store!

If you are searching for additional customer journey and marketing funnel resources, we have you covered!

  • Podcast: What You Should Know About the Customer Journey
  • Your Step-by-Step Breakdown of the Consumer Buying Journey
  • Marketing 101: What Is the Marketing Funnel?

Anne Karasarides

Anne Karasarides, Content Contributor

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